Shipping Policy
Shipping Policy
At FITZOA, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy below to understand how your order will be processed and delivered.
1. Shipping Methods
We use trusted courier and logistics partners to ensure safe and timely delivery of your products. Shipping methods may vary based on your location and product type.
2. Order Processing Time
All orders are processed within 7 DAYS after payment confirmation, excluding weekends and public holidays.
Once your order is processed, it will be handed over to our shipping partner for delivery.
3. Delivery Timeframes
Estimated delivery time:
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Domestic orders: 7-8 BUSINESS DAYS
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Remote or special locations may take slightly longer.
Delivery timelines are estimates and may vary due to courier operations, weather, or unforeseen circumstances.
4. Shipping Costs
Shipping charges are:
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Varies per order
All shipping costs will be clearly shown at checkout before you complete your purchase.
5. Tracking Information
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order directly on the courier partner’s website.
6. Delivery Issues and Delays
If your order is delayed, lost, or damaged during transit, please contact us at fitzoa.in@gmail.com . We will work with our courier partners to resolve the issue as quickly as possible.
Please ensure your delivery address and contact details are accurate to avoid failed deliveries.
7. International Shipping (If Applicable)
We currently:
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DO NOT offer international shipping.
If international shipping is available:
Delivery timelines, customs duties, and taxes will depend on the destination country and are the responsibility of the customer.
8. Incorrect Address or Failed Delivery
If an order is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.
9. Contact Us
For any shipping-related questions, please contact:
FITZOA
Email: fitzoa.in@gmail.com