Terms and Conditions

Terms of Service

Welcome to FITZOA. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Account Terms

To use certain features of our store, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information at all times.

We reserve the right to suspend or terminate accounts that violate these terms.

2. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise. Prices may change without prior notice.

Payments are processed securely through third-party payment gateways. We do not store your card or banking details.

By placing an order, you agree to pay the full amount including applicable taxes and shipping charges.

3. Product Descriptions

We strive to display accurate product descriptions, images, and specifications. However, we do not guarantee that all content is error-free, complete, or current.

Minor variations in color, design, or packaging may occur due to display or manufacturing differences.

4. Order Acceptance

Your order is considered accepted only after you receive an official confirmation from FITZOA.

We reserve the right to cancel or refuse any order due to:

Product unavailability
Pricing errors
Payment issues
Suspected fraudulent activity

In such cases, any payment received will be refunded as per our policy.

5. Shipping and Delivery

Orders are processed within business days unless stated otherwise.

Delivery timelines may vary depending on location and courier partner. FITZOA is not responsible for delays caused by third-party logistics providers or unforeseen circumstances.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy available on our website.

Refunds, if approved, will be processed within the time period mentioned in that policy.

7. Prohibited Uses

You agree not to use our website for:

Any unlawful purpose
Uploading harmful or malicious content
Violating intellectual property rights
Attempting to access restricted areas
Interfering with website security or functionality

Violation of these rules may result in immediate termination of access.

8. Limitation of Liability

FITZOA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by you for the product in question.

9. Intellectual Property

All content on this website including logos, text, graphics, and designs are the property of FITZOA and may not be used without written permission.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.